Refund policy

Every Purkal creation is handmade with care, precision, and heart by our women artisans in the foothills of Dehradun. We follow strict quality checks and pack each piece with the attention it deserves.

Because our products are made in limited quantities using a zero-waste process, we are unable to offer exchanges or returns once an order has been delivered. This mindful approach helps us minimise waste, and ensure that every piece made finds a loving home.

If you would like to explore another colour, size, or style, we would love for you to place a new order. Every purchase empowers our Didis to continue creating with purpose and care.

Thank you for understanding and for being part of our conscious, handcrafted journey. 🌸